Vidhyasetu ERP (operated by Parasmesoft) is committed to protecting the privacy and security of the data entrusted to us by our institutional clients (schools, colleges, universities) and their users (administrators, faculty, parents, and students). This policy outlines how we collect, use, store, and protect the information gathered through the Vidhyasetu Education ERP platform and our public website, https://vidhyasetu.com/.
We primarily act as a Data Processor for our institutional clients (the Data Controllers). The data we process falls into three categories:
Information provided by institutions to set up and manage the ERP system, including:
Personally Identifiable Information (PII) processed on behalf of the institution, including:
Crucial Data Points:
Information collected from visitors to https://vidhyasetu.com/ (not within the secured ERP environment), including:
We use the collected data strictly for the following purposes:
We employ industry-leading security measures to protect data from unauthorized access, disclosure, alteration, or destruction.
Security Measures Include:
Important: We do not sell, trade, or rent User Data (PII) to third parties.
We may disclose information only in the following scenarios:
As per our role as a Data Processor, the institution owns and controls its data. We provide the institution with full access to their data upon request.
Third-party vendors who assist us in providing services may have access to data, including:
These vendors are carefully selected and required to maintain the same level of data protection through contractual agreements.
When required by law, court order, or to respond to valid legal processes, including:
To facilitate effective communication between Vidhyasetu, Institutions, administrators, faculty, students, parents, and guardians, the Platform may use WhatsApp Business Platform and other communication channels such as SMS, email, push notifications, and in-app messaging.
We may process and use contact information (such as mobile phone numbers and email addresses) to send communications including, but not limited to:
The Institution, acting as the Data Controller, is responsible for ensuring that appropriate consent or other lawful basis exists for sending communications to its users in accordance with applicable laws.
Where required, Users acknowledge that their contact information may be used for educational, transactional, administrative, and service-related communications.
To deliver communications, we may share limited information (such as recipient name, mobile number, message template identifiers, and delivery status) with authorized third-party communication service providers, including:
These providers process information solely for the purpose of delivering communications on our behalf and are contractually required to implement appropriate security measures and maintain confidentiality.
We may collect and process communication metadata, including:
This information is not used for advertising or sold to third parties.
Vidhyasetu does not send promotional or marketing WhatsApp messages directly to students, parents, or faculty unless explicitly authorized by the Institution or where consent has been obtained in accordance with applicable laws.
Phone numbers and communication records are processed securely and only for legitimate educational, administrative, security, and operational purposes. We do not sell or rent users' contact information to third parties.
Communication Services: To send educational, administrative, transactional, security, and operational communications through WhatsApp, SMS, email, push notifications, and in-app messaging, including attendance updates, fee reminders, examination notifications, school announcements, OTPs, and other Institution-authorized communications.
Third-party vendors who assist us in providing services may have access to data, including:
Users may receive educational, administrative, security, and transactional communications through WhatsApp, SMS, email, push notifications, or other supported channels. Communication preferences relating to Institution-issued notifications should be managed through the respective Institution, subject to applicable legal and operational requirements.
For questions relating to WhatsApp notifications, messaging services, or communication preferences, Institutions may contact 85628 10272
We retain data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Upon termination of service, institutional data will be returned or securely deleted as per the agreement with the institution.
Since the institution is the Data Controller, all requests regarding access, correction, deletion, or portability of Student/Staff/Parent PII must be directed to the respective school or college administration.
Our ERP platform is designed for use by educational institutions and may process information about minors. We do not knowingly collect personal information directly from children without appropriate institutional authorization and parental consent as required by applicable laws.
If your institution is located outside India, please note that your data may be transferred to and processed in India. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Our public website (https://vidhyasetu.com/) uses cookies and similar technologies to enhance user experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
Our platform and website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We reserve the right to update or change our Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Parasmesoft - Vidhyasetu ERP
📧 Email: privacy@vidhyasetu.com
📧 General Inquiries: info@vidhyasetu.com
📞 Phone: 85628 10272
🏢 Address: SN. 21, Near HDFC Bank, Niwaru Road, Jhotwara, Jaipur, Rajasthan, India
🌐 Website: https://vidhyasetu.com/
For any grievances related to data privacy or security, you may contact our designated Grievance Officer:
Name: parasmesoft
Email: parasmesoft@gmail.in
Response Time: We will acknowledge your complaint within 48 hours and resolve it within 30 days.
By using the Vidhyasetu Education ERP platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
This Privacy Policy is governed by the Information Technology Act, 2000, and applicable Indian data protection regulations.
